We are aware that our website visitors occasionally have difficulties finding information they are seeking. In certain cases, visitors aren't even sure where to start. Although this can be frustrating, we have had success assisting users when contacted.

We have done our best to organize the information on our website into logical subject areas. Our website has thousands of pages and documents, therefore it is sometimes difficult to navigate or find the desired information. If you are having difficulty locating a webpage, document or some other type of information, please do not hesitate contacting the webmaster. A brief email or telephone conversation is usually sufficient. This correspondence often assists website visitors beyond their original inquiry and illuminates other areas of our site that were otherwise unknown or unexplored.

Please feel free to email your questions to the webmaster. This is the preferred mode of contact, but you may also feel free to telephone David J. Willer in the Office of Information Technology (webmaster) at 716.631.7059. If your question involves a specific webpage or document, please make sure to include that detail in your email or voicemail.

Website visitors may use the search engine used on our site. This search engine is courtesy of Google, Inc. and provides the most widely used technologies in the industry. When using the search capability, use care in selecting your search words or phrases. Often more than one search is necessary to find your targeted information. Another rule of thumb is to use more than one word when possible.

Another place to find a listing of popular areas of our site is our keyword listing. You may peruse this list for the information you are seeking or try searching that page from your browser. Tip: try using Ctrl+F (or the find button or menu) from that page and enter a word to find it on that page. This function is available on any webpage and may speed up the process for you.