The Office of Information Technology has compiled a list of common questions
in a newly available "who-to-call" list. This list includes several categories of questions or topics.
Who do I contact if I have a question about... |

|
Item |
Contact |
Phone |
Adult Day Care |
Senior Services |
689.1403 |
Animal Control or Complaint |
Animal Control |
689.1311 |
Assessment Information |
Assessor's Office |
631.7038 |
Barbecue Grills |
Fire Safety |
631.7142 |
Bassett Park |
Recreation Department |
631.7132 |
Birth Certificate |
Vital Statistics |
631.7044 |
Building Inspection |
Building Department |
631.7080 |
Building Permits |
Building Department |
631.7080 |
Complaints regarding NY State Roads, Trees, etc. |
NY State Complaint Line |
847.3545 |
Compost / Mulch |
Compost Facility |
689.1280 |
Condo Associations Issues |
Lawyer Referrals of Erie County (Private Attorney not provided by Town) |
852.3100 |
Councilmembers |
Councilmembers |
631.7013 |
Court Matters |
Town Court |
689.4200 |
Death Certificate |
Vital Statistics |
631.7044 |
Disabled or Handicapped Parking Permit |
Town Clerk |
631.7045 |
Dog Permits |
Town Clerk |
631.7045 |
Donating Computer / Printer |
Goodwill Industries |
854.3494 |
Donating Paint, Tools, etc. |
Habitat for Humanity |
852.6607 |
Easements |
Highway Department |
631.7117 |
Eggertsville Youth and Community Center |
Rashiem O'Connor - Boys & Girls Clubs of Buffalo |
825.1016 |
Electric Power Outage |
National Grid |
800.867.5222 |
Emancipated Minors |
Lawyer Referrals of Erie County (Private Attorney not provided by Town) |
852.3100 |
Emergency Management |
Emergency Services & Safety |
631.7121 |
Employment Application |
Human Resources |
631.7025 |
Erie County Department of Health |
Erie County Department of Health |
858.7690 |
Erie County Employment |
Human Resources |
631.7025 |
Fire / Carbon Monoxide Detectors |
Fire Safety |
631.7142 |
Fire / Medical Emergencies |
911 |
911 |
Fire Pit |
Fire Safety |
631.7142 |
Fire Prevention / Complaint |
Fire Safety |
631.7142 |
Fire Protection Equipment |
Fire Safety |
631.7142 |
Flood Hazard Area |
Engineering Department |
631.7154 |
Flood Hazard Area |
Building Department |
631.7080 |
Foundation |
Building Department |
631.7080 |
Garbage / Yard Waste Collection |
Refuse Control |
631.7119 |
Garbage Collection |
Refuse Control |
631.7119 |
Garbage Tote / Recylcing Bin |
Refuse Control |
631.7119 |
Home Care Services |
Senior Services |
636.3050 |
Homebuyer Assistance |
Office of Community Development |
631.7082 |
Homeowner Rehabilitation |
Office of Community Development |
631.7082 |
Household Hazardous Waste |
Erie County Hazardous Waste |
858.6370 |
Insurance Certificates |
Building Department |
631.7080 |
Island Park |
Village of Williamsville |
632.4120 |
Jobs / Employment |
Human Resources |
631.7025 |
Land Donations |
Attorney's Office |
631.7030 |
Landlord Issues |
Lawyer Referrals of Erie County (Private Attorney not provided by Town) |
852.3100 |
Leaf Collection |
Refuse Control |
631.7119 |
Local Schools / Colleges |
Link to Local Schools on website |
n/a |
Low Income / Senior Tax Exemptions |
Assessor's Office |
631.7038 |
Marriage License |
Vital Statistics |
631.7044 |
Meals on Wheels |
Senior Services |
636.3065 |
Medicare |
Medicare |
800.633.4227 |
Neighbor Issues |
Lawyer Referrals of Erie County (Private Attorney not provided by Town) |
852.3100 |
Non-life Threatening Emergencies |
Central Fire Alarm |
689.1212 |
Old Home Days |
Village of Williamsville |
632.4120 |
Open Burning |
Fire Safety |
631.7142 |
Other Recycling Programs |
Earth 911 |
800.253.2687 |
Police Officer Exam |
Erie County |
858.8484 |
Post Office |
US Postal Service |
800.275.8777 |
Post Office: Amherst (Bailey Avenue) |
US Postal Service |
831.8651 |
Post Office: East Amherst (Transit) |
US Postal Service |
688.9595 |
Post Office: Getzville (Millersport) |
US Postal Service |
689.8874 |
Post Office: Williamsville (Sheridan) |
US Postal Service |
632.0421 |
Pro Bono Attorneys |
Lawyer Referrals of Erie County (Private Attorney not provided by Town) |
852.3100 |
Public Improvement Permit |
Engineering Department |
631.7154 |
Real Estate |
Lawyer Referrals of Erie County (Private Attorney not provided by Town) |
852.3100 |
Recycling |
Refuse Control |
631.7119 |
Right-of-Way |
Highway Department |
631.7117 |
Rodent Control |
Refuse Control |
631.7119 |
Sanitary Sewers |
Engineering Department |
631.7154 |
Senior Outreach Services |
Senior Services |
636.3070 |
Sidewalks |
Engineering Department |
631.7154 |
Sidewalks |
Building Department |
631.7080 |
Smoke Detectors |
Fire Safety |
631.7142 |
Snow Plowing Permits |
Town Clerk |
631.7045 |
Social Security |
Social Security Administration |
800.772.1213 |
STAR Program |
Assessor's Office |
631.7038 |
Storm Sewers |
Highway Department |
631.7117 |
Street Lights |
Highway Department |
631.7117 |
Subordinated/Consensual Liens |
Planning Department |
631.7051 |
Summer Employment |
Human Resources |
631.7025 |
Supervisor's Office |
Office of the Supervisor |
631.7032 |
Tax Bill Calculations |
Comptroller's Office |
631.7005 |
Tax Exemptions |
Assessor's Office |
631.7038 |
Tax Information |
Tax Receiver |
631.7021 |
Town Board |
Councilmembers |
631.7013 |
Town Prosecutor |
Attorney's Office |
631.7030 |
Town Shelters |
Recreation Department |
631.7132 |
Town Tree |
Highway Department |
631.7117 |
Transportation or Van Services |
Senior Services |
636.3075 |
Underground Utilities |
Dig Safely New York |
800.962.7962 |
Vendor Payment |
Comptroller's Office |
631.7005 |
Veteran's Affairs |
Veteran's Office |
632.4190 |
Village Building Permits |
Village of Williamsville |
632.4120 |
Water in Basement |
Engineering Department |
631.7154 |
Water Main Break |
Erie County Water Authority |
849.8484 |
Website |
Office of Information Technology |
631.7029 |
Wills / Estates |
Lawyer Referrals of Erie County (Private Attorney not provided by Town) |
852.3100 |
Zoning / Building Compliance |
Building Department |
631.7080 |
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Additionaly information will be added to this page in the near future. In order to contact a specific department, please refer to our contact information.
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